Gameplay

Responsible Gaming is very important to us here at betPARX and if you need to speak with someone right now, please call the National Problem Gambling Hotline at 1-800-GAMBLER. While we encourage players to Gamble Responsibly, we recognize that some people may require additional help to make sure they are gambling within their means and in a responsible manner. As part of our commitment to Responsible Gaming, we offer a variety of ways to help you manage your play: - Player limits: If you'd li...

You can set daily, weekly or monthly Loss Limits, which will prevent you from being able to lose more than a specified amount during the specified period. When a player selects a loss limit, the limit will be instantly applied to the account. If the player exceeds their limit within, they will receive an error message and will not be able to continue to play. Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will ...

We work hard to ensure that every game is fair and the outcomes are completely random. We are licensed and regulated by the [Pennsylvania Gaming Control Board (PGCB)](https://gamingcontrolboard.pa.gov/), the same regulator who handles the brick-and-mortar casinos located in PA. The PGCB thoroughly tests each game to ensure fairness. All of our games utilize a Random Number Generator, or RNG, which use advanced mathematical algorithms to create a random outcome for each spin or shuffle. If you h...

Due to connection issues, sometimes game rounds are unable to complete. In these cases, you should try the following troubleshooting techniques: - Log out of your current game session - If you are using the iOS or Android App, you may also try uninstalling the app, and then reinstalling the app. (Note: This will not delete information stored on your account) - If you’re playing on your desktop, try to clear your cookies and cache. - Login back in and go to the game in question. The game should...

We understand that from time to time issues may arise and we make every effort to resolve those issues internally. We request that you contact [Contact Customer Service](https://helpcenter.pa.betparx.com/) via Email or Live Chat Support if you have any complaints or issues. If after contacting us, you are still unsatisfied with the way your complaint was handled, you can request for a member of management to review the complaint. A member of our management team will reach out and attempt to res...

Yes, betPARX is fully regulated by the Pennsylvania Gaming Control Board, operating in accordance with all laws and regulations. As long as you are age 21 Years or older, it is completely legal to play any of our real money online games.