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Pennsylvania Help Center
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FAQs For Previous PA betPARX Accounts
I also have an NJ betPARX account, will I be able to access it through the new PA betPARX?
Balances
How to view your Sportsbook Balances?
How to view your Casino Balances?
What do my Casino Balances mean?
and 1 more ...
Registration
Am I allowed to gamble online?
How old do I have to be to play your online casino games/place sports wagers?
How do I create an account?
and 5 more ...
Account Overview
Tax Documents
How do I check my account balances?
How do I change my Password?
and 13 more ...
Deposits
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
PA - How do I make a Deposit?
PA - How do I check my banking history?
and 4 more ...
Sports Betting
How Does the Welcome Offer Sports Bonus Bet Work?
Does your app offer streaming of live sport events?
Why is my bet still open?
and 9 more ...
Withdrawals
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
How do I check my my banking history?
What withdrawal methods are available and how do I initiate a withdrawal?
and 5 more ...
Bonuses
Using Promo Codes
Why didn't I get my bonus?
How do I get a bonus?
and 7 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
How do I turn on my device's WiFi?
and 6 more ...
Geo-Location
What is the GeoComply plug-in?
How do I turn on my Device’s WiFi? (Mobile/PC/MAC)
Can I access my account outside of Pennsylvania?
and 14 more ...
Technical Concerns
Why can't I play on my mobile browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn’t have one?
What can I do if my computer does not have a WiFi card?
and 5 more ...
Gameplay
How do I know your games are fair?
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I file a complaint?
and 1 more ...
Responsible Gaming
Changing the reality check limit
What tools are there to help me manage my play?
Gambling Problem?
and 8 more ...
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