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Pennsylvania Help Center
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XClub Loyalty Program
What is my Earning Status?
What is the XClub Loyalty Program?
Do my XClub Coins expire?
and 5 more ...
Balances
How to view your Sportsbook Balances?
How to view your Casino Balances?
What do my Casino Balances mean?
and 1 more ...
Registration
Am I allowed to gamble online?
How old do I have to be to play your online casino games/place sports wagers?
How do I create an account?
and 5 more ...
Account Overview
How do I Unsubscribe/Subscribe to Notifications and other Messaging?
Where is the What's New section?
How do I change my Email and/or Phone Number in my account?
and 17 more ...
Deposits
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
How do I make a Deposit?
How do I check my banking history?
and 4 more ...
Sports Betting
What is betPARX PA's Sports Welcome Offer?
What is Quick Bet?
Does your app offer streaming of live sport events?
and 11 more ...
Withdrawals
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
How do I check my my banking history?
What withdrawal methods are available and how do I initiate a withdrawal?
and 5 more ...
Bonuses And Promotions
How do I see my Fire Blaze Missions?
What is betPARX PA's Sports Welcome Offer?
Using Promo Codes
and 8 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
How do I turn on my device's WiFi?
and 6 more ...
Geo-Location
What is the GeoComply plug-in?
How do I turn on my Device’s WiFi? (Mobile/PC/MAC)
Can I access my account outside of Pennsylvania?
and 14 more ...
Technical Concerns
Why can't I play on my mobile browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn’t have one?
What can I do if my computer does not have a WiFi card?
and 5 more ...
Gameplay
How do I know your games are fair?
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I file a complaint?
and 1 more ...
Responsible Gaming
Changing the reality check limit
What tools are there to help me manage my play?
Gambling Problem?
and 8 more ...
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