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Pennsylvania Help Center
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XClub Loyalty Program
What is the XClub Loyalty Program?
Balances
How to view your Sportsbook Balances?
How to view your Casino Balances?
What do my Casino Balances mean?
and 1 more ...
Registration
Am I allowed to gamble online?
How old do I have to be to play your online casino games/place sports wagers?
How do I create an account?
and 5 more ...
Account Overview
How do I change my Email and/or Phone Number in my account?
I also have an NJ betPARX account, will I be able to access it through the new PA betPARX?
Tax Documents
and 15 more ...
Deposits
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
PA - How do I make a Deposit?
PA - How do I check my banking history?
and 4 more ...
Sports Betting
Does your app offer streaming of live sport events?
Why is my bet still open?
Why did the odds change before my Live Bet was placed?
and 8 more ...
Withdrawals
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Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
How do I check my my banking history?
and 6 more ...
Bonuses
Using Promo Codes
Why didn't I get my bonus?
How do I get a bonus?
and 7 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
How do I turn on my device's WiFi?
and 6 more ...
Geo-Location
What is the GeoComply plug-in?
How do I turn on my Device’s WiFi? (Mobile/PC/MAC)
Can I access my account outside of Pennsylvania?
and 14 more ...
Technical Concerns
Why can't I play on my mobile browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn’t have one?
What can I do if my computer does not have a WiFi card?
and 5 more ...
Gameplay
How do I know your games are fair?
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I file a complaint?
and 1 more ...
Responsible Gaming
Changing the reality check limit
What tools are there to help me manage my play?
Gambling Problem?
and 8 more ...
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