Withdrawals

How do I add a new payment method to my account?

If you would like to Add/Delete a payment method, you must first go to the Banking section in My Account and select the method you would like to modify. *Please note that if you would like to add a new Withdrawal method, then you must first deposit using that method. You can not withdrawal to a Credit Card. Adding/Changing/Deleting a Deposit Method: 1. Enter the amount the you would like to deposit 2. Next to your existing payment option you will have the option to edit or delete a payment m...

How long does a withdrawal take?

Withdrawals are processed manually by the Payments and Security Team and are approved in the order they are received. Typically, it can take up to 36 hours to approve a withdraw request. Once approved, processing times vary depending on the method used to withdrawal. For example: betPARX Play+ Card – Once approved, funds will be available on your betPARX Play+ card immediately VIP Preferred ACH/eCheck – Once approved takes 1-4 business days depending on your bank’s processing time. PayPal – O...

What withdrawal methods are available and how do I initiate a withdrawal?

Currently, we have the following Withdraw Methods available: - PayPal - VIP Preferred ACH/eCheck - Play+ - Skrill - Cash @ Cage - Check By Mail – Contact Customer Support if your mailing address doesn’t match your account address. NOTE: In order to withdraw with PayPal or Skrill you must first deposit with these methods. To initiate a Withdrawal, login to your account then navigate to the ‘My Account’ tab (Locations: on Web: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Men...

How do I make a Cage Withdrawal?

You can make a cage withdrawal by requesting the withdrawal online on the [Withdrawal Page](https://pa.parxcasino.com/withdrawCash.do). Once the Withdrawal has been requested it will be available at the Parx Casino Cage within 48 hours after the Withdrawal request was made. Please note, you will be required to provide a valid photo ID to pick up the funds. You can make a Cash @ Cage withdrawal by making a request on the 'Banking' page of your account. Please login and go to the 'My Account' sec...

How do I upload Requested Documents to the site?

If you need to upload requested documents for the Payments and Security Team to process your Withdrawal, you must go to our Secure Upload Server Link: If our Payments Team requested docs as part of the Withdrawal process [CLICK HERE](https://www.betparx.com/upload/?id=nj) NOTES: - If you have multiple files uploaded, they must be uploaded one (1) file at a time. - IF YOU ARE ON A MOBILE WEB BROWSER YOU WILL NEED TO SET YOUR BROWSER TO DESKTOP VIEW! - On Android - Click the 3 dots in the to...

Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications

Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications As a recent security update, the Global Payments Team (which operates the VIP Preferred ACH/eCheck Deposit and Withdraw Method on our site/app) has implemented a new email/text message security notification that will be sent to end users. This notification will be triggered if the end-user originally enrolled out betPARX and then visits another site and vice versa. This notification will read as follows in the belo...

How do I check my my banking history?

To view Banking History: My Account >> Banking Scroll down and you will see a section called Banking History This section allows you to view your Deposit and Withdrawal histories and check the status of your Withdrawal/Deposits

I'd like to change my Withdrawal Method or the Amount, can I do that?

*Important Notice Regarding Pending Withdrawal Requests:Please be aware that Pending Withdrawal Requests not canceled within a few hours may no longer be visible. If you cannot find the request you would like to cancel, please reach out to Customer Support for further assistance, or email our Risk and Payments Team directly at PaymentsSecurityTeamPA@betparx.com If a Withdrawal Request is still pending under the ‘Banking’ section of the ‘My Account’ Tab, you may cancel the Pending Withdrawal Req...

How do I cancel a Pending Withdrawal Request?

To cancel a Pending Withdrawal Request, log in to your account then navigate to ‘My Account’ tab (Locations: on Web: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Menu). Then select 'Banking'. Scroll down to the Pending Withdrawals section and select the withdrawal request you would like to cancel in order to expand that section. Select 'Cancel Withdrawal Request'. Once complete, you will see a message that says 'Transaction was canceled.' If you still have questions, conta...