What is the XClub Loyalty Program?

General Description
XClub Earning Status and Tier Points
Earning Tier Points
How betPARX Coins accumulate from Tier Points
XClub Earning Benefits
Redeeming betPARX Coins
How to find your Tier Points and betPARX Coins
Do my betPARX Coins expire?


General Description:

  • Our Online XClub Loyalty Program will be broken up into 4 Earning Statuses: Online XClub Players, Online XClub Premium, Online XClub Elite, and Online XClub Elite Royal. 
  • While you use the betPARX Casino and Sportsbook, you are now able to earn Tier Points.
  • Earning Tier Points is how you progress to different Earning Statuses in the Online XClub Loyalty Program 
  • As you progress through the Earning Statuses, your benefits will continue to improve.
  • While you are compiling Tier Points, you are also acquiring betPARX Coins.
  • betPARX Coins are able to be redeemed through the XClub Shop to purchase items such as Bonus Spins, Casino Bonuses, Bonus Bets, and Profit Boosts!
  • Earning Status is defined as a rolling 6-month Earning Period that determines your Status in the Loyalty Program
  • NOTE: Your Earning Status may be different than what you see displayed on the Loyalty Page/Promo Page
    • Earning status is the progress in your current Earning Period towards your next Tier status

 


You can find the Online XClub Loyalty widget on the right-hand side of your screen.

 

 

In order to reach each Earning Status, you must accumulate Tier Points. Tier Points requirements listed below:

  1. Online XClub Players = 0 – 999 points

  2. Online XClub Premium = 1,000 – 7,499 points

  3. Online XClub Elite = 7,500+ Points

  4. Online XClub Elite Royal = [INVITE ONLY]

 

How do you earn Tier Points?

  1. Slots: $40 real cash wager = 1 point

  2. Video Poker: $60 real cash wager = 1 point

  3. Table: $100 real cash wager = 1 point

  4. Sports: $100 real cash wager = 1 point

  • Notes: 
    • Only Real Money wagers contribute to Tier Points. Casino Bonuses, Bonus Spins, and Sports Bonus Bets do not contribute to Tier Points.
    • You can see your progress through the Earning Period by clicking on the Loyalty Widget shown above.

 

How do betPARX Coins accumulate from Tier Points?

  1. Online XClub Players = 1 betPARX Coin for every 10 Tier Points earned

  2. Online XClub Premium = 1 betPARX Coin for every 8 Tier Points earned

  3. Online XClub Elite = 1 betPARX Coin for every 5 Tier Points earned

  4. Online XClub Elite Royal – 1 betPARX Coin for ever 5 Tier Points earned

  • NOTE: betPARX Coins can be redeemed for Casino Bonuses, Bonus Spins, Sports Bets, and Profit Boosts.

 

What benefits does the XClub Loyalty Program offer?

  1. Online XClub Players = 0 – 999 points
    • Monthly Deposit Match: 100% up to $100 (20x Wagering Requirement)

    • Birthday Rewards

    • Monthly $1,000 Leaderboard Invitation

  2. Online XClub Premium = 1000 – 7499 points

    • Expedited Withdrawals

    • Monthly Deposit Match: 100% up to $200 (20x Wagering Requirement)

    • Monthly $5,000 Leaderboard Invitation

  3. Online XClub Elite = 7500+ points

    • VIP Special Promotions

    • Your very own VIP Host

    • VIP Events (Dinners, Shows, Games, etc.)

    • Monthly Deposit Match: 100% up to $500 (5x Wagering Requirement)

    • Monthly $10,000 Leaderboard Invitation

  4. Online XClub Elite Royal = [INVITE ONLY]

    • Quarterly Appreciation Gift

    • Monthly Deposit Match: 100% up to $1,000 (5x Wagering Requirement)

    • VIP Host

    • Monthly $25,000 Leaderboard Invitation

 

How do patrons redeem betPARX Coins? 

  1. Once you are ready to redeem betPARX Coins, you must login to your account then navigate to the Rewards Widget screen.

  2. From this screen, you will select ‘Shop.’

  3. Once you have settled on a reward, you can click the ‘Buy’ option under that.

  4. NOTE: betPARX coins will expire after 60 days of inactivity

    1. Inactivity = < $1 of real money wagered

    2. betPARX will send a sequence of emails alerting you when your coins are nearing expiration

 

Where do patrons see their betPARX Coin and Tier Points totals?

  1. Patrons login and navigate to the widget

  2. On the ‘Profile’ tab, you will see a gold icon of a betPARX Coin with ‘[#] Coins’ next to it.

  3. This will contain your total betPARX Coins, Tier Points, and how many Tier Points until you reach the next Earning Status.

 

Do my XClub Coins expire?

Yes, your XClub Coins do expire after 60 days of inactivity.

betPARX will send out emails in specific intervals as your betPARX Coins get closer to their expiration date, including:

  1. 30 days remaining before your 60 Day inactivity expiration
  2. 2 weeks remaining before your 60 Day inactivity expiration

  3. 1 week remaining before your 60 Day inactivity expiration

  4. 1 day remaining before your 60 Day inactivity expiration

Will my previous play be factored into my initial Earning Status?

  • Yes, your previous play determines your initial Earning Status
  • You will be able to see your current Tier and Benefits on the Promotions Page, and Banner (Your Current Tier may be different than the Earning Status you see in the Online XClub Loyalty Widget)
    • Note: Earning status is the progress in your current Earning Period towards your next Tier status

If you have any additional questions regarding the XClub Loyalty Program, please contact Customer Support.