*Important Notice Regarding Pending Withdrawal Requests: Please be aware that Pending Withdrawal Requests not canceled within a few hours may no longer be visible. If you cannot find the request you would like to cancel, please reach out to Customer Support for further assistance, or email our Risk and Payments Team directly at PaymentsSecurityTeamPA@betparx.com
If a Withdrawal Request is still pending under the ‘Banking’ section of the ‘My Account’ Tab, you may cancel the Pending Withdrawal Request and resubmit the Withdrawal Request using a new method.
Please note that all of our Withdrawal Requests are reviewed and approved in the order received and canceling a Withdrawal Request then submitting a new Withdraw Request will put that new request at the back of the current queue.
To cancel a Pending Withdrawal Request, login to your account then navigate to ‘My Account’ tab (Locations: on Web: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Menu). Then select 'Banking'.
Select ‘Pending Withdrawal’ on iOS or Android, or scroll down to the 'Pending Withdrawals' section on Web. Then select the withdrawal request you would like to cancel.
Select 'Cancel withdrawal request,' and once complete, you will see a message that says 'Transaction was canceled.'