I don't remember my Password, what can I do?

In the event that a patron forgets their password, it should be noted that any and all password changes will require Two-Factor Authentication to verify your identity. This is a security measure we take to protect the safety of our patrons' personal information. 

  • Passwords must be a minimum of 8 characters. You may only use letters (A-Z or a-z), numbers (0-9) and Special Symbols (!#$%^&*()-+@№:|\±<>?). There should be no spaces between characters, and should contain at least one upper case letter, one lower case letter, one number, and one special character. 

If you were locked out of your account for 3 consecutive failed password attempts, then you will be unable to login for 2 minutes. 

You can still change your password through the Forgot Password link or click on this link: https://pa.betparx.com/forgot-password