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Pennsylvania Help Center
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XClub Loyalty Program
What is the XClub Loyalty Program?
What is my Earning Status?
Do my XClub Coins expire?
and 5 more ...
Balances
What do my Casino Balances mean?
How to view your Casino Balances?
How to view your Sportsbook Balances?
and 1 more ...
Registration
Why can't I get verified?
How do I create an account?
Am I allowed to gamble online?
and 6 more ...
Account Overview
Tax Documents
How do I change my Personal Account information?
Why is my account frozen/suspended?
and 18 more ...
Deposits
How do I make a Deposit?
What Deposit methods are available and how do I initiate a Deposit?
Why was my deposit declined?
and 5 more ...
Sports Betting
What is betPARX PA's Sports Welcome Offer?
Why is my bet still open?
How do I use a Sports Bonus Bet?
and 11 more ...
Withdrawals
How long does a withdrawal take?
What withdrawal methods are available and how do I initiate a withdrawal?
How do I make a Cage Withdrawal?
and 5 more ...
Bonuses And Promotions
How do I use my Bonus Spins?
Why didn't I get my bonus?
How do I get a bonus?
and 8 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
Is your app free?
and 6 more ...
Geo-Location
What is the GeoComply plug-in?
How do I turn on my Device’s WiFi? (Mobile/PC/MAC)
Can I access my account outside of Pennsylvania?
and 14 more ...
Technical Concerns
What should I do if I am having issues with the betPARX App or Website?
Why can't I play on my mobile browser?
How do I clear my cache? (Mobile/PC/Mac)
and 6 more ...
Gameplay
What tools does betPARX offer to help me manage my play?
How do I set a Loss Limit?
How do I know your games are fair?
and 3 more ...
Responsible Gaming
Changing the reality check limit
What tools does betPARX offer to help players gamble responsibly?
Gambling Problem?
and 8 more ...
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